Sales Administrators required for entrepreneurial homes energy business

We are delighted to be working with exciting start up Cocuun, a new venture set up by Glenn Paddison ex MKM Branch Director and local entrepreneur with several business and property interests Paul Luen.

Formed in 2020 the business helps home owners and landlords improve the energy efficiency of their homes and contribute towards a green low carbon environment.  They are an approved accredited provider for the government green homes grant scheme.

The directors Glenn and Paul spotted an opportunity to help people make their homes warmer and more energy efficient, so they keep more money in their pocket.

Cocuun is an enterprise that helps local suppliers and tradespeople get more worthwhile work to help them recover from Covid-19 and supports the creation of new jobs for local people. It’s an enterprise that supports the UK Governments initiative to stimulate a national recovery of the economy; and to top it off, the work done at Cocuun will make a massive contribution to cutting carbon emissions to help the UK achieve its 2050 net carbon zero obligation.

This is a business really benefitting our society and one you could be proud to work for knowing you’re making a difference.

Visit the website

The business is attracting interest form a large number of landlords across the region wanting assistance to improve the efficency or their housing stock.

This is an exciting time to join a rapidly growing business with big growth plans as they expand.  You will work closely with Glenn and interact on a daily basis with clients, trade partners and suppliers to support the delivery of various home improve projects across the UK.

This is a temporary position with the opportunity to become permanent based on performance.

The Opportunity: Sales Administrator

Salary: £18,000 – £22,000 subject to experience

Due to continued growth Cocuun are looking for Sales Administrators to join the business.

Roles and Responsibilities

As the Sales Administrator, you will report to Managing Director and be responsible for:

  • Delivering a first-class customer experience, in person, online and over the phone
  • Processing sales orders on behalf of the client using online systems
  • Responding in a timely fashion to inbound sales enquiries
  • Booking in appointments for contractors and external suppliers such as conveyancers
  • To develop and maintain a deep understanding of their products and services
  • Ensuring the company CRM system is accurately updated in a timely fashion
  • Liaising with the internal and external stakeholders to ensure customers receive the advice and guidance they need
  • Creating sales orders and working with the finance team to ensure clients are invoiced appropriately
  • Following up client invoices where payment is outstanding
  • Ensuring the after sales process is exceptional, checking the customer has received the correct service and that they are happy with the overall experience
  • Helping implement process ensuring that everything is correctly organised for example putting different enquiry types in different files for easier access

This opportunity requires candidates who have a strong eye for detail, high levels of organisational skills, the ability to work at pace and enjoy customer contact.

If you feel you fit the above criteria please apply by following the directions on the website, alternatively for more information and a full outline of the role, call Sam Horton on 01482 628808.

For more information call 01482 628808 today

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