Experienced Operations Manager needed to run Hull’s Newest Attraction

Adventures like this don’t come around every day!

The Lost City Adventure Golf will be opening their 3rd site right here in Hull. The £1.5million pound site is coming soon to St Stephens shopping centre with a launch set for Halloween weekend.

We’re working exclusively to recruit an experienced Operations Manager who will build the team, be part of the launch and run the site.

The Operations Manager will work closely with the owner and General Manager in Nottingham and be responsible for the day to day operation, with a big emphasis on customer experience.

Hull’s newest attraction will feature 2 x 18 hole adventure golf courses, a themed bar and dining area and is set to be a busy and exciting venue for both families, students, groups of all ages and corporate

This is an exciting new company committed to rolling out The Lost City Adventure Golf across the UK. As Operations Manager you will report straight to the directors of The Lost City and will play an integral role in developing the business and brand.

Visit the website

Get a taste of the adventure – Check out our Nottingham site

This is the start of an epic adventure!

The ideal person will have experience in a similar role managing a workforce;  applicants must have the ability to multi task and a dedication to excellent customer service.

Together with the team that you will recruit prior to opening, you will be responsible for creating a fun, vibrant atmosphere for our mini-golf, bar and food service to all customers…all in an Amazon rainforest setting!

The Role: Operations Manager.  Salary: £28,000 – £32,000 (STE) plus bonus

Reporting to the directors you will be responsible for:

  • Effectively recruiting, training and managing a team of up to 15 full-time/part-time members of staff
  • Ensuring customer experience is excellent, gaining repeat business and outstanding reviews on social media platforms
  • Ensuring the bar and food areas are stocked and managed effectively
  • Ensuring all customer areas are presented to the highest possible standard

The Right Person

To be successful in securing this role you must:

  • Have prior experience in a customer facing role within leisure/hospitality/restaurant/bar industry
  • Be able to share examples of you providing excellent customer experience
  • Have line management experience including the ability to recruit, train and manage individuals
  • Be willing to work different shift patterns including weekends, evenings and bank holidays
  • Have an ability and desire to learn
  • Possess a capability to communicate with customers and staff confidently and effectively
  • Experience delivering training and development plans
  • Financial acumen and an ability to manage a budget, rota, stock control, cash handling

For more information call 01482 628808 today

The EK Group

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Emmerson Kitney

Emmerson Kitney Ltd,
The Old Foundry,
Welton, East Yorkshire,
HU15 1NB

01482 628808

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EK Financial Recruitment

EK Financial Recruitment,
The Old Foundry,
Welton, East Yorkshire,
HU15 1NB

01482 975960

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Smart Temporary Solutions

Smart Temporary Solutions,
Marina Court,
20 Castle Street,

01482 661499

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